重庆北碚悦榕庄

[Banyan Tree Chongqing Beibei]
酒店权重 7.1 媒体印象 6.9 推荐指数 5.7
地址:重庆市北碚区澄江镇温泉路101号
电话:023-60308888
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区域:重庆市
在87家重庆市酒店中排名第31

重庆北碚悦榕庄住客点评

携程网(Ctrip)住店用户评价 缤客网(booking.com)住店用户评价 马蜂窝旅游网住店用户评价 猫途鹰(TripAdvisor)住店用户评价 艺龙旅行网住店用户评价 安可达(Agoda)住店用户评价 京东旅行网住店用户评价 飞猪网住店用户评价 去哪儿网住店用户评价 途牛旅游网住店用户评价
携程网(Ctrip)住店用户 z***4 2016-12-17酒店很好值得一去
观点:酒店很好
携程网(Ctrip)住店用户 _***0 2016-12-17前台给了一个升级,第二天我们又续住了。第二天还是只能按照升级房的价格付费。住了很多次悦榕庄,第一次住重庆的,感觉还是有些失望。品质和细节还是很粗糙的。因为这次是和外国的朋友来入住的,酒店员工却没什么人讲英文。高潮来了,酒店的中餐厅很坑爹。火锅300一位,但是食材质量相对其他五星就很low了,吃完后我和我朋友狂拉肚子,第二天还得去趟医院。我们吃到一半就去了西餐厅了,自助餐300一位,食物感觉放很久了,不新鲜,吃了15分钟服务员就来催我们买单。感觉餐厅拉低了这个悦榕庄,而北碚悦榕庄拉低了整个悦榕庄品牌。The front desk gave us a free upgrade, and the second day we extended the stay, which required us to pay for the full price for the upgraded room. As a guest who has stayed at Banyan Tree hotels for ***y times, I tried the Chongqing Beibei Banyan Tree for the first time. While the facilities, room, naturous view, and hot spring were very nice, the service and quality were indeed a dissapointment. The quality and the attention of this hotel addressed to details are seriously lacking. I'm staying with an American friend, but we were barely able to find anybody who speaks English here to communicate regarding our concerns and basic requests. What completely frustrated us was the food at this hotel, the sanitation and quality of the food are really concerning, not to even mention about the expensive price. We went to the so called western resturant which let us down even more. Especially the hotpot, and its food looked and tasted like they were horded in a fridge for such a long time. Ultimately we ended up suffering from diarrhera. Although this sub-division hotel has nice decor, its quality and service just do not match with the brand and its so called "reputation". We certainly are just not satisfied with our experience here.
携程网(Ctrip)住店用户 然***然 2016-12-16真的很棒,到店完了,免费升级到汤院,私密空间
观点:感觉棒
携程网(Ctrip)住店用户 M***4 2016-12-15本来一进房间看到一个空矿泉水瓶(喝过的)放在桌子上就不开心,还让我看到床单上有一点血迹,马上打电话到酒店前台,经理马上进行了处理,服务态度也非常好,可以理解这几天确实人多生意很好,马上叫人来给我们把床上用品全部换了,还主动说让我延迟到第二天下午4点再退房,处理态度非常好。还有就是房间里每一次换水都可以让服务员来替换,这个服务也很赞!
观点:房间一般房间房间不错服务好
携程网(Ctrip)住店用户 1***3 2016-12-15很舒服,很好的出行
观点:感觉舒服感觉好
携程网(Ctrip)住店用户 布***1 2016-12-15很舒服,很好的出行
携程网(Ctrip)住店用户 2***3 2016-12-14非常棒的一次短旅!酒店环境很好,服务一级棒!还免费升级了房间,布置了生日床和儿子的帐蓬,送了生日蛋糕!
观点:感觉棒环境好服务好
携程网(Ctrip)住店用户 2***活 2016-12-14这个酒店环境很好,服务很好
观点:环境好服务好
携程网(Ctrip)住店用户 闪***侠 2016-12-14
携程网(Ctrip)住店用户 E***0 2016-12-14很有度假感觉
携程网(Ctrip)住店用户 闪***侠 2016-12-14
携程网(Ctrip)住店用户 M***8 2016-12-13非常好
携程网(Ctrip)住店用户 海***洋 2016-12-13不够整洁
携程网(Ctrip)住店用户 1***2 2016-12-13前台细致服务,环境仍然优美……。 喜欢悦榕
观点:服务好前台细致环境好
携程网(Ctrip)住店用户 M***8 2016-12-13非常好
观点:感觉好

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